I will try to upgrade the driver and see if that makes a difference. I am able to select the Intel iRIS Xe in the preferences box but it unfortunately had the same result. How much of the OP's RAM is allocated to the integrated GPU for VRAM? Is it at least 2GB? Topaz also state the dedicated GPU must have at least 2GB of VRAM (6GB or more for optimum performance). Hopefully the OP can get Topaz to run with his integrated GPU but Topaz make it very clear they much prefer, if not require, a dedicated GPU. On my M1 Macbook, I had to find and set Apple M1.
If not listed there, I would contact Topaz support, after running Dell Support Assistant to ensure you have the latest driver. Even easier would be if you can find the Preferences dialog that sets GPU type, and select Iris Xe. Topaz isn't very good at auto-recognizing the GPU. Iris Xe is the latest but not necessarily greatest Intel onboard GPU. Intel HD Graphics 4600 is an old discontinued onboard GPU. Is it OK to run it using the CPU? It does work, just very slow.
TOPAZ SHARPEN AI SYSTEM REQUIREMENTS SOFTWARE
" A sufficient dedicated graphics card with OpenGL 3.3 and at least 2 GB of VRAM is our minimum requirement to support the software on your device."Īppreciate you letting me know! I wish I'd realised that when I ordered my computer. "We do not support Intel HD Graphics 4600 integrated graphics cards or lower in any configuration." If I understand correctly, your GPU is an integrated GPU, not dedicated, and so uses the computer's RAM for the video memory. Looks like you might have an incompatible graphics card for Topaz imaging apps. Thanks for your reply Ian, I'll check to see if it's up to date. You could try updating the graphics driver. I have run diagnostics on the computer and it says everything is running healthy. Is it possible there is a problem with my computer or the software. I know the Intel iRIS Xe integrated graphics card isn't as good an option as a dedicated graphics card but I would have thought it would be easily capable of handling Processing a single photograph. The Processing takes so much longer when set to to CPU. Sharpen AI is the first sharpening and shake reduction software that can tell difference between real detail and noise. ENJOY Description: Create tack-sharp images with no artifacts or halos. benefits depend on system configuration and may require enabled hardware. I have to run the processor set to CPU in preferences for it to run without the pop up Error. P2P group has released the newest build of Topaz Sharpen AI for windows. Topaz Labs has been able to harness the power of artificial intelligence to. When using Topaz Sharpen Ai with the Topaz Ai processor set on Auto I'm constantly getting a pop up saying Processing Error. Given my computer was quite old I also purchased a new Dell Inspiron 15- i7 with 16gb Memory and a Intel iRIS Xe graphics for my Photo processing. I recently purchased Topaz Sharpen Ai and On1 Photo Raw 2022.
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